Kaupapa Maori Health Care Services

in the Western Bay of Plenty, New Zealand

Community Based Nursing & Special Services

We recognise the importance of the whanau and will work from a kaupapa Maori framework to include them at all stages as agreed upon.  We will assist whanau with health issues that they are currently experiencing.

This may include referral to appropriate services or consulting with others to help your whanau receive the level of care that may not be in place and not directly addressed by our service.

Our mobile nursing services are free, confidential and our nurses are health professionals with many years of experience.
Services available


Kaupapa Maori Mobile Disease State Management Nursing

The service focuses specifically on the adult population with Diabetes, Respiratory disease and Heart Disease (CVA). Our nurse cooperates and coordinates care with other healthcare services to maximize the potential for effective Disease State Management.
The role of the Disease State Management Nurse incorporates a whanau centered approach to health will improve accessibility for Māori and vulnerable populations.


Kaupapa Maori Specialist Nursing Services

Cardiac Education and Management:

Our specialist cardiac nurse is a resource for whanau and clinicians with advanced knowledge around medication and cardiac conditions.  The service also provides an advanced level of education specifically targeted to cardiac conditions

Diabetes Education and Management:

Our specialist diabetes nurse is a resource for whanau and clinicians with advanced knowledge around medication and diabetic conditions.  The service also provides up to date treatment options and the most relevant evidenced information and management care plans for whanau.


Kaupapa Maori Advanced Nursing Service

Our nursing service can provide complete client management using advanced nursing skills in areas such as:

  • Assessment and planning of care for people living with chronic illness(es)
  • Close monitoring of  health care and responding to client/whanau changing needs
  • Interpreting and developing individual careplans
  • Medication/medicine education
  • Assisting client/whanau achieve an optimal level of health
  • Advocating/assisting at clinical specialist appointments at their clinics within the hospital (or community)
  • Referrals to other healthcare services such as podiatry, hospital services

Our approach will include working closely with your GP, Practice Nurse, Hauora, Health Provider, Hospital services and other Community organisations.
This service is provided in partnership with the client/whanau and is provided in a range of settings such as the clients home, marae or community centre.



Our dietitian service seeks to assist whanau to improve nutrition, reduce obesity, improve the management of diabetes, to enhance whanau awareness on health and disease prevention all through education and management of dietary intake.

Our dietitian offers services on a one to one basis or with groups.


Rheumatic Fever Throat Swabbing

Rheumatic fever is recognised nationally as a significant contributor to poor child health outcomes in New Zealand.  Rheumatic fever is the leading cause of acquired heart disease in childhood in Aotearoa, New Zealand.

Approximately 180 causes of acute rheumatic fever, or 4.2 cases per 100,000 people, are diagnosed every year. It is most common in the North island.
There are significant clusters of Rheumatic fever among school aged children across Northland, South Auckland, Waikato, Bay of Plenty, Lakes, Tairawhiti, Hawke’s Bay, and East Porirua. Ages 5 – 14 years are most at risk.

“Sore throats aren’t cool”

Rheumatic fever often starts with a sore throat (a streptococcal infection).  If left untreated, a few weeks later the child may develop sore or swollen joints, skin rash, fever, stomach pain and jerky movements.  Although these symptoms may disappear, the heart valves may be damaged and this damage can be permanent.  This is called Rheumatic Heart Disease. A simple throat swab can make all the difference.

Throat swabs can be taken at:

Tauranga Moana City Clinic  |  53 Courtney Road  |  Monday – Friday

Throat swabs are also available in local schools

Contact our program coordinator on 027 5699 878 for more information. A child who has Group strep A will be given antibiotics FREE of charge.



B4 school checks are a ministry of health entitlement for all children as part of the well child tamariki ora schedule.

visit moh.govt.nz/moh.nsf/indexmh/childhealth-wellchildservices for further information


• Children must be 4 years of age
• Children should be seen as close as possible to their 4th birthday
• A check must be completed before the child turns 5 

Contact our B4 school check coordinator 0272930354 for more information


Outreach Immunisation

Outreach Immunisation services are for pepi, tamariki and whanau who are eligible and are not accessing immunisation services.  This service covers the entire Bay of Plenty region.

Our kaimahi provides a culturally appropriate service to engage with you to access immunisation for your pepi/tamariki.  The service will ensure that you have relevant and up to date information to enable you to make informed consent decisions for the wellbeing of your pepi & tamariki.

Our OIS kaimahi can also link you up with healthcare providers for wellchild checks or refer you to a GP.  We can also come to you and immunise in your home.

Contact our OIS Coordinator on 027 293 0354 for more information.


Whanau Ora

What is Whānau Ora?

Whānau Ora is an inclusive approach to providing services and opportunities to families across New Zealand. It empowers families as a whole, rather than focusing separately on individual family members and their problems.

It requires multiple Government agencies to work together with families rather than separately with individual family members. It will be available to all families in need across New Zealand.

How does Whānau Ora work for families?

Whānau Ora works in a range of ways, influenced by the approach the whānau chooses to take. Whānau Ora is not a one size fits all approach. It is deliberately designed to be flexible to meet your needs.

Some whānau will want to come up with their own ways of improving their lives, and they may want to work on this with a hapū, iwi, or a non‐government organisation (NGO).  Other whānau will want to seek help from specialist Whānau Ora providers, who will offer them wrap‐around services tailored to their needs.

Whānau will have a champion to work with them to identify their needs, develop a plan of action to address them and broker their access to a range of health and social services.

The focus of Whānau Ora is an opportunity for whānau to identify their own strengths, needs and priorities and participate in the development of solutions to issues they may face.

The whānau ora worker or navigator will support whānau through this process and link the whanau up with agencies or specialist services that can progress them towards the solutions they have identified.