Mental Health Services

Adults 18+

The Home Based Support Service (HBS) is a free community service for adults aged between 18 and 65 years with mental illness.

We are a person-centred service to support people living with mental illness who live independently, but not necessarily alone, in their community.

This service provides support in relation to family/whānau, community living, education, employment and self-management of their wellbeing.

Even if they do not make the original referral, your family GP will be kept informed and involved as the primary medical caregiver.


Anyone can make a referral, including an individual or their whānau. Referrals to the service can also come from Needs Assessment / Service Co-ordination (NASC), community mental health teams or acute mental health inpatient services.


This service is available for adults aged between 18 and 65 years of age living with a mental illness.

Coverage Area

Our Home Based Support Service covers the Western Bay of Plenty region


This service is free of charge for all eligible persons.


10 Tebbs Lane
Courtney Rd, Gate Pa


Phone: 07 577 4911


0800 800 508

After hours, weekends and public holidays emergency calls need to go to the Crisis Assessment & Treatment Service.

Reach out

If you or a family member are in need of aid for any mental health issues, from depression to addiction, please contact us for support and advice.  We have a lot of services that can help.