Mental Health & Addiction Services

Whānau Support

Whānau Support is a community based service which provides support, education, information and advocacy to the whānau of a person who has, or who may be developing, a major mental illness or addiction.

Even if they do not make the original referral, your family GP will be kept informed and involved as the primary medical caregiver.


Anyone can make a referral, including the individual or their whānau. We get most of our referrals from GP’s, family, friends, medical specialists, school guidance counsellors, Police Youth Aid, school and education services, the Children & Young Persons & Their Families Agency or community groups.


This service is available for the whanau of a person who has, or may be developing a major mental illness or addiction.

Coverage Area

Our Whanau Support Service covers the Western Bay of Plenty region.


This service is free of charge for all eligible persons.


10 Tebbs Lane
Courtney Rd, Gate Pa


Phone: 07 577 4911


0800 800 508

After hours, weekends and public holidays emergency calls need to go to the Crisis Assessment & Treatment Service.

Reach out

If you or a family member are in need of aid for any mental health issues, from depression to addiction, please contact us for support and advice.  We have a lot of services that can help.