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COVID-19

Virus information and updates to help you and your family stay safe during COVID-19.

How we can help

As New Zealand moves through the COVID-19 pandemic, there is undoubtedly a sense of uncertainty at this time. As an essential service provider, we want to assure our community that Te Manu Toroa will continue to operate and provide health and social service support.

Te Manu Toroa began its COVID-19 planning and preparations in late January, working alongside Ngā Mataapuna Oranga PHO, our provider network and our stakeholders, to ensure we have the capacity and capability to provide continuity of care in the event of a state of emergency. We have a client population of over 9,000 and are committed to providing support and assistance during this time.

Our general practices, the Tauranga Moana City Clinic and Te Akau Hauora Clinic, will continue operation from Monday to Friday.

Contact via telephone first is essential; this way our clinical and administration team can provide the best support and advice. A doctor or nurse will have a conversation on the phone and will then decide with you the next steps.

If you are required to see the doctor or nurse at the clinic, then you must remain in the car until seen by the nurse in the carpark.

Our Mental Health and Addiction Services, Family Start, Whanau Ora, Pepi Ora/Well Child services are also available Monday – Friday. They will continue with appointments, advice and support utilising a variety of mediums, including but not limited to; telephone, skype and social media platforms.

Key Te Manu Services during COVID-19 Alert Level 1

Te Manu Toroa Head Office

Our Head Office is now open again.

Address:
10 Tebbs Lane
Courtney Road
Gate Pa
Tauranga

Phone: 07 571 2026

Email: hoadmin@temanutoroa.org.nz

Tauranga Moana City Clinic - General Practice

The Tauranga Moana City Clinic is open Monday to Friday 8:00am – 4:30pm.

To make an appointment you must call first. Our clinic administration team will guide you through the initial patient assessment process.

This process has been implemented to ensure we are taking all practicable steps to keep patients and staff safe.

Address:
11 Tebbs Lane
Courtney Road
Gate Pa
Tauranga

Phone: 07 571 2017

 

Te Akau Hauora - General Practice

Te Akau Hauora is open Monday to Friday 8:00am – 4:30pm.

To make an appointment you must call first. Our clinic administration team will guide you through the initial patient assessment process.

This process has been implemented to ensure we are taking all practicable steps to keep patients and staff safe.

 

Address:
35E Hartford Avenue
Papamoa

Phone: 07 574 9830

 

Te Manu Toroa Mental Health & Addiction Services

Our Te Manu Toroa Mental Health & Addiction Services will be provided via telephone and multi-media consultations. These services are available from 8:00am – 4:30pm Monday to Friday.

For more information about the Mental Health and Addiction Services we provide, please visit our mental health pages.

Address:
10 Tebbs Lane, Courtney Road
Gate Pa
Tauranga

Phone: 07 577 4911

Email: hinengaro@temanutoroa.org.nz

 

Community Social Support Services

Our Te Manu Toroa Community Social Support Services will be provided via telephone and multi-media consultations.

These services are available from 8:00am – 4:30pm Monday to Friday.

For more information about Family Start and family social support services we provide, please visit our Child & Family pages.

Address:
10 Tebbs Lane
Courtney Road
Gate Pa
Tauranga

Phone: 027 612 7482

Email: community@temanutoroa.org.nz

 

Pēpi Ora/Well Child Services

Our Te Manu Toroa Pēpi Ora/Well Child Service will be provided via telephone and multi-media consultations.

These services are available from 8:00am – 4:30pm Monday to Friday.

For more information about the Pēpi Ora/Well Child Service we provide, please visit our Child & Family pages.

Address:
10 Tebbs Lane
Courtney Road
Gate Pa
Tauranga

Phone: 027 612 7482

Email: community@temanutoroa.org.nz

 

Community Kaupapa Māori Specialist Nursing Services

Our Te Manu Toroa Community Kaupapa Māori Specialist Nursing Services will be provided via telephone and multi-media consultations.

These services are available from 8:00am – 4:30pm Monday to Friday.

For more information about the Community Kaupapa Māori Specialist Nursing Services we provide, please visit our Community Services pages.

Address:
10 Tebbs Lane
Courtney Road
Gate Pa
Tauranga

Phone: 027 612 7482

Email: community@temanutoroa.org.nz

 

Dental Health Services
Our Dental Services are provided to children and youth up to the age of 18. During the lockdown period the dental team will be available for phone consults/triage.

Dental Health Services

Address:
35E Hartford Avenue
Papamoa

Phone: 07 574 0214

Mobile Adolescents Dental Service

Phone: 027 807 2038

Te Waka Niho

Phone: 027 591 4820

Te Waka Niho Tuatahi

Phone: 027 254 9060

Other important contact information

Healthline:
0800 611 116

Healthline COVID-19 Specific:
0800 358 5453

Emergency Services:
111

Tauranga Police Station:
07 577 4300

Tauranga Hospital:
07 579 8000

Ngā Mataapuna Oranga:
07 579 4931

Te Puna Hauora ki Uta ki Tai:
07 571 8027

Pirirākau Hauora:
07 552 4573

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Again, we want to take this opportunity to assure our community that Te Manu Toroa are committed to, and will continue the provision of quality health and social services.

Kia whakarite ai he kaupapa oranga mo ngā iwi o te Hauāuru

Ma te Atua hei manaaki i a koutou, otirā i a tātou i tēnei wā. Kia haumaru mai, kia hauora ai, no reira tēna rā koutou, mauri ora ki a tātou.